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Writer's pictureCiiindy English

[Topic] Food Delivery Apps

Updated: Sep 16, 2020

Food delivery platforms in Taiwan are very popular. How often do you use ubereats or foodpanda? Probably when it's raining or "I'm too lazy to go out", right?


Food delivery apps are reshaping the restaurant industry. “Ghost kitchens” and “virtual restaurants” riding high exclusively through delivery services. Do you know what they are?

  • Ghost kitchens: think of it as a co-working space for food or a restaurant without a storefront. Removing dining areas and fancy décor, they serve as large kitchens for restaurants to prepare food to deliver to customers.

  • Virtual restaurants/Ghost restaurants: online-only restaurants that serve customers exclusively through delivery. In other words, it does not have dine-in or pickup options.


Modern customers want personalization and convenience. They crave experiences over products, which is exactly what “ghost kitchens” and “virtual restaurants” can provide.


Now, let's practice listening! Listen to the BBC Talk on The food delivery revolution

  1. What is the talk about?

  2. Takeaway apps are changing food culture.

  3. Why are more food chains and restaurants switching to delivery-only services?

  4. What are ‘dark kitchens’?

  5. Last year, what was Deliveroo’s most ordered dish? Was it: a) Hawaiian Poké bowls /b) Cheeseburgers /c) Chicken burritos?

  6. How do chefs create dishes in virtual restaurants? Do you want to try it? Why or why not?

  7. What words are new to you? Make your own sentence.


↘Comment below your experience using food delivery service. Tag a friend who always has the same lunch XD↙

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